and there's more...

Machine Learning Taking Personalization to a New Level

Machine Learning Taking Personalization to a New Level

Modern retailing means collecting enough data on customers so you can offer her a truly personalized buying experience. Both research and real-world experience have made it clear that cookie-cutter customer experiences will not lead to strong enough sales growth no matt...
AI and the Future of the Human Experience

AI and the Future of the Human Experience

For all its (current) limitations, it’s a pretty amazing technology. And as its capabilities and competencies improve with every iteration, we find more ingenious applications and uses: its relentless fingers of code creep and probe into every part of the unseen mecha...
The Humanization of Digitization & AI

The Humanization of Digitization & AI

Over the last few decades we’ve focused so much on Big Data and ROI, we’ve forgotten the art and craft — the so-called soft skills — necessary to build trust, tell a compelling story, and forge strong customer relationships.
Fail Faster and Fail Forward

Fail Faster and Fail Forward

Failure. Such an ugly word. It is Not (we are sternly admonished) An Option. Put that way, failure sounds like a life sentence: fail once, and ye shall be a failure forever more. (Points boney finger, cackles: “And your children, and your children’s children, and yo...
Find Your Multishore Soulmate

Find Your Multishore Soulmate

Swipe right on a multishore partner that aligns with your company values & culture. Outsourcing is a no-brainer when your company is looking to add resources, boost specialized expertise, or expand global reach — while keeping costs down and maintaining scalability an...